Legal
Privacy Policy
How VirtualLab collects, uses, and protects personal information.
1. Information We Collect and Why
VirtualLab (“we”, “us”) collects the minimum personal information required to operate the following services.
- Inquiries — name, email, organization (optional), message content. Purpose: sales, custom engagements, and training inquiries.
- Blog comments — name, email, comment body, IP address. Purpose: commenter identification and spam prevention.
- Product services — when you sign up for Materials Square, D3Square, or MAXFlops, the respective service privacy policy applies in addition to this one.
2. Retention Period
- Inquiry records are retained for 3 years after the inquiry is resolved, then destroyed.
- Blog comments are retained until the author requests removal.
- Longer retention may apply where required by law.
3. Cookies and Similar Technologies
We may use cookies to improve site usability. You can disable cookies via your browser settings. Some embedded features (e.g. Google Maps) may set third-party cookies.
4. Sharing With Third Parties
We do not share personal information with third parties without prior consent, except where required by law.
5. Your Rights
You may request access, correction, deletion, or suspension of processing of your personal information at any time.
Data Protection Officer
Email: support@simulation.re.kr
Phone: +82 2-3293-0204
6. Safeguards
We apply access controls, encrypted transport (HTTPS), and access logging to protect personal information.
7. Changes to This Policy
We may update this policy to reflect legal or operational changes. Material changes will be posted with an updated effective date.